Top Questions to Ask Roofing Companies in Salt Lake City Before Hiring Them

When it’s time to repair or replace your roof, finding the right contractor can feel overwhelming. With so many roofing companies in Salt Lake City, how do you know which one you can truly trust?

Your roof is one of your home’s biggest investments; it protects everything beneath it. That’s why hiring the right roofing company isn’t just about finding the lowest quote; it’s about finding skilled professionals who will do the job safely, correctly, and with long-lasting results.

Before you sign a contract, make sure you ask these essential questions. The answers will tell you everything you need to know about the company’s reliability, experience, and integrity.

1. Are You Licensed and Insured in Utah?

This should be your first question,  and it’s non-negotiable. Any reputable roofing company in Salt Lake City must hold an active Utah contractor’s license. This ensures that they meet the state’s standards for safety, quality, and accountability.

Equally important is insurance. Roofing work is risky, and accidents can happen. If a contractor doesn’t carry both liability and workers’ compensation insurance, you could be financially responsible for any damage or injuries that occur on your property.

A professional company like Legacy Roofing Utah always provides proof of licensing and insurance before any project begins. Transparency is a sign of professionalism.

2. How Long Have You Been in Business in Salt Lake City?

Experience matters,  especially when dealing with Utah’s unique climate. From snow-heavy winters to hot, dry summers, Salt Lake City roofs take a beating year-round.

When comparing roofing companies in Salt Lake City, ask how long they’ve been serving the area. A company with deep local roots understands the region’s building codes, weather patterns, and the materials that perform best here.

Legacy Roofing Utah, for example, has years of local experience helping homeowners protect their roofs from Utah’s most challenging weather conditions. That experience translates directly into better craftsmanship and smarter recommendations for your home.

3. What Roofing Materials Do You Recommend ,  and Why?

A trustworthy roofing company won’t just sell you the most expensive option. Instead, they’ll take time to understand your home, your budget, and your long-term goals before making a recommendation.

Ask about material choices such as:

• Asphalt shingles: Affordable, durable, and versatile. 
• Metal roofing: Energy-efficient and long-lasting. 
• Tile roofing: Stylish and resilient, great for upscale homes. 
• Synthetic or composite materials: Lightweight yet strong, ideal for Utah’s variable weather. 

The right company will explain the pros and cons of each, not just push what’s convenient for them. Legacy Roofing Utah always guides homeowners toward materials that match both performance and aesthetic needs.

4. Can You Provide Local References or Reviews?

In the age of online reviews, reputation speaks louder than advertising. Before hiring any roofing company in Salt Lake City, ask for a list of past customers or addresses of completed projects nearby.

Check Google Reviews, Facebook, or the Better Business Bureau (BBB) for consistent feedback. Positive local testimonials and repeat customers are signs that a roofer delivers quality work and stands behind their promises.

Legacy Roofing Utah, for instance, proudly maintains strong local references from satisfied homeowners who trust their professionalism, communication, and craftsmanship.

5. What Is Included in Your Written Estimate?

A vague or verbal quote is a red flag. Professional roofing companies should always provide a detailed written estimate outlining:

• The scope of work (repair, replacement, or installation) 
• Materials and brands to be used 
• Labor costs 
• Start and completion dates 
• Cleanup responsibilities 
• Payment schedule 

Avoid contractors who demand full payment up front or won’t put terms in writing. Clear documentation protects both you and the company and ensures there are no unpleasant surprises later.

At Legacy Roofing Utah, transparency is key. Every estimate is fully itemized, so homeowners know exactly what they’re paying for.

6. Do You Offer a Workmanship Warranty?

Most roofing materials come with a manufacturer’s warranty, but that only covers the product,  not the installation. That’s where a workmanship warranty comes in.

Ask potential contractors how long they guarantee their labor and what’s covered if issues arise after completion. Reliable roofing companies in Salt Lake City typically offer warranties ranging from 5 to 10 years (sometimes longer).

Legacy Roofing Utah offers strong workmanship warranties that give homeowners peace of mind ,  ensuring that if something goes wrong due to installation, they’ll make it right.

7. How Do You Handle Unforeseen Issues During the Project?

Roofing projects don’t always go perfectly. Once old shingles are removed, hidden problems like rot, mold, or damaged decking may appear.

Ask your roofing company how they handle these discoveries. Do they stop work and consult you before making changes? How do they document additional costs or repairs?

The right contractor will have a clear process for communicating any new issues,  before proceeding. Legacy Roofing Utah’s team always keeps homeowners informed, providing photos and explanations for any necessary adjustments.

8. Who Will Be Onsite Managing the Project?

Large roofing companies often subcontract their work, meaning the crew on your roof may not actually be employees of the company you hired.

Ask who will be on your property, whether they’re subcontractors or full-time employees, and who your main point of contact will be during the project.

Legacy Roofing Utah manages every job with an in-house team of experienced professionals, ensuring consistent quality control and accountability from start to finish.

9. What Safety Measures Do You Follow?

Roofing is one of the most dangerous construction trades, so safety protocols matter. Reputable roofing companies in Salt Lake City adhere to OSHA standards, use harnesses and fall protection, and maintain proper training for all workers.

Ask what safety measures are in place to protect both the crew and your property. A company that prioritizes safety shows professionalism, organization, and care,  values that define Legacy Roofing Utah.

10.How Long Will the Project Take,  and What Happens If It’s Delayed?

A clear timeline helps you plan your schedule and manage expectations. Request an estimated start and completion date, along with contingencies for adverse weather conditions or material delays.

While some delays are unavoidable (especially in Utah’s unpredictable climate), reliable contractors will communicate promptly and adjust schedules responsibly.

Legacy Roofing Utah ensures that each project stays on track,  and if unforeseen delays occur, homeowners are updated immediately.

Bonus Tip: Trust Your Instincts

Sometimes, your gut tells you everything you need to know. If a contractor avoids questions, pressures you for quick decisions, or seems unwilling to share proof of credentials,  walk away.

Hiring a roofing company isn’t just a transaction; it’s a partnership built on trust, communication, and respect. Choose a company that values your home as much as you do.

Final Thoughts

Before you invest in a new roof or major repair, asking the right questions can save you time, money, and stress. The best roofing companies in Salt Lake City will always welcome your questions, provide clear answers, and guide you through the process with honesty and care.

At Legacy Roofing Utah, we believe an informed homeowner is a confident homeowner. Our team is proud to offer transparent pricing, expert craftsmanship, and top-quality materials,  backed by strong warranties and a commitment to integrity.

If you’re ready to get started or simply want a free inspection, contact Legacy Roofing Utah today. We’ll answer all your questions and make sure you feel confident about every decision.

👉 Visit LegacyRoofingUtah.com to schedule your free consultation and get expert advice from one of the most trusted roofing companies in Salt Lake City.